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Camzify
Glossary

Remote video monitoring(RVM)

Remote video monitoring, or RVM, is the practice of watching a site's cameras from a location other than the site, usually a monitoring center, and acting on what they show. It replaces or supplements a guard on the premises with an operator, and increasingly with software, watching the same cameras from afar.

The service has two halves. The first is the watching: an operator or an AI system looking at the cameras, continuously or on a schedule, and noticing what matters. The second is the response: a call to the site, a message to a guard, a dispatch, or a call to the police.

Monitoring centers run it as a service for many client sites, and the economics depend on how much of the watching can be automated. Detections raise events for an operator to verify; a scheduled camera round checks conditions at each camera and files a report without anyone watching a wall of screens.

On Camzify the automated half is virtual patrolling: rounds run on a schedule, a checklist is confirmed at each camera, the guard for a failing camera is messaged, and the report per round is the record. The people who respond stay with the monitoring company or the site.

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Related terms

FAQ

Frequently asked questions

They overlap. Remote guarding usually means a monitored service that includes a response, such as a voice-down or a dispatch; remote video monitoring is the watching part, which may or may not include the response.

The watching can, in large part. AI detections raise events between rounds and scheduled rounds check each camera against a list, so an operator handles what is raised rather than watching everything. The response still needs a person.

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